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Parkings
All car parks at Disneyland Paris have special areas reserved for guests with reduced mobility. Upon arrival, at the entrance to the visitor's car park, ask for the area reserved for you (it is close to the park entrance).

Transport / Minibus
Specially adapted minibuses circulate between the Park and the Disneyland® Paris hotels. Please request the bus from the reception desk at your hotel, at City Hall d or from the Guest Relations Window in the Park.

Entrance passports to the Park :
To purchase your Park passports, please go directly to the Guest Relations Window at the Park Entrance.

Parades, Shows and Disney Characters :
Certain areas along the parade route and in show areas are reserved for guests in wheelchairs. Since the number of places is limited, it is advisable to arrive early The entertainment schedule, available from City Hall will give you the show times for all these events. Since the Disney Characters are in great demand, it is sometimes difficult to get near them. Do not hesitate to approach any Cast Member (a staff member of Disneyland® Paris) accompanying them. If you want to know where you can meet them, ask the Cast Members at City Hall.

Wheelchair Rental :
Wheelchairs are available for hire from the Strollers and Wheelchairs rental boutique in the Park and from the reception desk of some hotels. There is a refundable deposit. No reservations can be accepted. Since quanes are limited, it is advisable to bring your own wheelchair. Cast Members are not available to accompany wheelchair guests in the Park.

Restrooms, First Aid :
All toilets have facilities adapted for guests with reduced mobility (with the exception of Walt's - An American Restaurant). For any special assistance, the First Aid centers are at your disposal in the Park [+ (Park opening hours), at Disney® Village (from 4.30 p.m. to 00.30 a.m.) and at the Hotel Cheyenne® (from 7.15 a.m. to 5 p.m.)..

Boutiques and restaurants :
All boutiques in Disneyland® Paris are accessible to guests in wheelchairs. Do not hesitate to ask for the assistance of a Cast Member if there are articles you cannot reach. The following boutiques provide wheelchair-accessible dressing rooms: Les Tresors de Scheherazade (Adventureland), La Chaumiere des Sept Nains (Fantasy land). All restaurants are accessible to guests in wheelchairs. In counter-service restaurants, do not hesitate to ask for the assistance of a Cast Member. Disneyland Paris advise guests on a salt- free diet to eat in table-service restaurants.

Hotels :
The six hotels in Disneyland® Paris all have rooms that are adapted to meet the special needs of guests with reduced mobility. These rooms have extra-large bathrooms equipped with support rails and a raised toilet. They also have a double bed.

Access to attractions :
As the boarding procedures vary considerably for each attraction, we ask you to go to City Hall with members of the group accompanying you. A Cast Member will then advise you which attractions are most easily accessible and will provide you with a card containing a list of these attractions. This card, which is solely for the use of disabled guests, allows the holder to use the special entrances provided at these attractions, but does not entitle you to priority access. If your group is too large to use these entrances but wishes to visit the attraction together, you will be requested to wait at the attraction exit gate with a companion. The other members of the group will then pass through the main entrances and rejoin you in the boarding area. There may be a short waiting time at those attractions where the ride must come to a complete stop before allowing guests in wheelchairs to board.
Attention : attractions requiring a transfer :
Where a visit to an attraction involves a transfer from one place or one vehicle to another, you must be able to call upon the assistance of someone accompanying you to help you make this transfer. Cast Members are not allowed to help disabled guests get out of their wheelchair.

Hearing-impaired guests :

The entrances to certain attractions include some very dimly-lit areas which you may find unsettling. Therefore, someone from your group should accompany you. If you are staying in one of the Disneyland® Paris Hotels, for your own safety, you are asked to let the reception desk know of your presence. For groups of hearing-impaired guests, guided tours in sign language can be arranged upon request one month in advance.

Mentally-handicapped guests :

Some attractions may prove frightening for our mentally- handicapped guests, whilst others include very dimly-lit areas. Those accompanying mentally-handicapped guests are asked to take special care.


Sight-impaired guests :

Guide dogs : Guide dogs are allowed in the Theme Park, but other animals are not admitted. For their own safety, they are not permitted in certain attractions.

Recommended attractions : Recommanded attractions are indicated with this icon. : you will experience the same sensations as sighted guests. In other attractions, it is essential that you are accompanied by someone who can describe the scene to you.

Information : Information in Braille (in French and English) is available at City Hall. A deposit or identity card will be required.

If you need additional information, please call 33-1-60-30-10-20 .
We wish you an unforgettable holiday at Disneyland Paris.